Our Story
“ I remember my first job in America. I took care of a special lady named Margaret. I worked as a live in caregiver. For a few days that I was with her, I noticed she always have trouble sleeping. As I have observed her routines, and got to know her better, I have worked around on ways how to improve her sleep, introduced simple changes in her routine and achieved our goal in just a few days time and she slept more than 12 hours every night! Her son Bill who visits her weekly was very happy and most of all - Margaret. She treated me like her own family and I still remembered to this day her pride and her smile while she introduce me to her friends and family back then. We had a great relationship. Helping her ( for 8 months ) was one of the most rewarding job I have ever done in my life. Getting her up, giving her sponge bath, choosing her clothes to wear, reminding her medication, preparing her meal, having joyful conversation with her, etc. Too bad I have to leave her after I passed my NCLEX RN exam but the memories we shared together as her caregiver and her family lives in my memories to this day. She passed away 8 months after I left in 2000. "
Our Mission
Juliet L. Quijano, BSN-RN
CEO & Founder
The Home Care Resource, Inc.
About Us
The Home Care Resource Inc. guarantees the safety and well being of every clients by providing continuous trainings to all our staff members related to elderly care and home care services, trainings from joyful companionship or provision of care and supportive non medical services for patients with diabetes, CHF, parkinson’s disease, stroke, COPD, palliative, and hospice care. We also provide continuous education and specialized training in the areas of Alzheimer’s and Dementia care. These trainings are provided by our own Registered Nurse who is Certified Dementia Practitioner or CDP, recognized by the National Council of Certified Dementia Practitioners. (NCCDP)
Delivery of Quality of Care
Before the start of the service our Registered Nurse provides a free evaluation to clients together with their family members to gather pertinent informations and develops a personalized plan of care, collaborates with the team management then hand picked a team of caregivers and coordinates the delivery of quality and effective care solutions for you or your loved one, while creating and establishing a meaningful- trusting relationships between the client, our caregivers and family members. Our management TEAM monitors and provides daily supervision and oversight 24/7, by reviewing our field staff’s caregiving notes and by collections of feedbacks by our quality assurance personnel from our clients or their family members, check them if they are fully satisfied, happy and meeting their expectations from the early provisions of the services until the very end of the service. Our team continue to review and tailor the plan of service according to the clients’ condition and changing needs. The Home Care Resource, Inc. is committed in ensuring the safety, well being and over all satisfaction of our valued clientele.
Services
Hourly
We can provide hourly staff from 6 hours up to 24 hours a day. For 24 hour shifts, we send 2 different staff , one during the day (8am-8pm) and another at night (8pm-8am) to closely monitor and cater to client’s needs.
Sitter
Intended for clients whose safety is compromise and needed a 1:1 staffing during their stay and recuperation at a rehab centers or hospitals. Our staff will ensure clients safety and well being at all times and work under the supervision of the team members of the nursing homes and hospitals. Can be 12 hours, or 24 hours shifts daily.
Live In Staff
Stay in caregivers from 4 days up to 7 days a week. We will provide one staff to stay with the client for 4 days ( Monday - Friday ) and another staff for 3 days ( Friday - Monday ). The Live in Staff should have 5-6 hours of uninterrupted sleep at night.
Our caregiver can help you with:
We will provide above ADL’s to any individual in his or her personal residence which intended to enable his or her to remain safely and comfortably.
Our supportive team will provide the following:
Please call us for any question.
Testimonials
Thank you so much Juliet - and to The Home Care Resource!We love the team and the harmony and peace of mind have brought for all of us.
Robert
Son, Barrington, IL
You are always there when we need the help any day - anytime. It’s always wonderful to work with you Juliet and your team!
Arlene
Director of Nursing, Rehab Facility, Elmhurst, IL
The Home Care Resource, Inc. - sets the bar high in home care.
Kathy L.
Daughter, Oak Brook, IL
Thank you Home Care Resource, my Dad love Roderick and Matthew, we couldn’t ask for a better team!
Lisa S.
Daughter, Hinsdale, IL
The Home Care Resource is always number 1 on my lists to refer, very responsive and reliable, Juliet is the best!
Rachel D.
Independent Living Director, Retirement Home - Lombard, IL
My mom keeps telling me everyday how wonderful her caregivers are. Thank You so much The Home Care Resource!
Michael L.
Son, Downers Grove, IL
The love, support and compassion given to my wife everyday by her caregivers made me realize we have made the right choice by going with The Home Care Resource!
Thom A.
Husband, Darien, IL
Frequently Asked Questions
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How much notice do you need before we can start the service?
For hourly services , we can start within 2-4 hours from the time you requested the service and 24-72 hours (sometimes sooner!) for Live in services.
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Do we need to commit for a certain amount of time weeks or months if we sign-up?
Yes - but you can give us 48-72 hours notice via phone call if you need to cancel the service for hourly service or sitter service but we may ask you to give us one week (enough) notice if you need to cancel a Live in Service.
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What should I do to request for a service?
Call us at 630.632.3338, or send us an email at info@thehomecareresourceinc.com and we will be happy to assist you start the process.
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If the caregiver we have isn’t working out what should we do?
Call us anytime and we will discuss with you several options we can offer to help.
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If mom's caregiver did not show up what should I do?
We will send another caregiver to cover ASAP, guaranteed.
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Can I request same person to take care of Dad?
Yes , if our staff is available and willing to work. OT charges may apply.
- What does the caregiver do specifically?
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Can they bring me to my appointment?
Yes , mileage and gas may apply if our employee’s car will be used. No extra charge if he or she will drive your own car to do errands or appointments. See agreement.
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Am I responsible for the caregivers food?
For the Live in staff: No, food allowance is included in the rates. For Hourly Service Staff: No, they will bring their own food.
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Are your employees bonded and insured?
Yes. Employees are bonded and insured.
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Can I call you after office hours when I have a question or emergency?
Yes, we have an on call staff 24/7.
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Are your staff screened before you assign them?
Yes, we do background check, E- verify for work eligibility, reference check, interview, and ask for most recent Negative result for Corona virus plus we screen them for symptoms before placement.
Location:
700 Commerce Dr, Suite 500, Oak Brook, IL 60523
Email:
Info@thehomecareresourceinc.com
COVID-19 Update: Click here
